Address Management
Address management for your account is a critical part of making sure that your orders are shipped and invoices are sent to the correct location.
Access Address Book
To access your address book, simply log in to your account and click on Address Book (1) in the left-hand menu.:
Next, decide whether you need to update the Ship-To Address (2) or the Drop Ship Address (3).
- Ship-To Address (2): The ship-to address is the location saved within your master account in Marathon’s accounting and ERP system. These addresses are established when your account is first created with Marathon, and are used for all accounting and communication purposes.
- Drop ship Address (3): These are addresses that you can add in at any time within the website in order to send orders to your desired location (i.e. your own storefront, job-site, etc.). These are not stored on your main account file and are only accessible via your website login.
Request Account Specific Addresses:
To request a new Account Address,
1. Click on the “Request New Account Address” button (1) to open the form:
Proceed to fill out the form, and click save.
This action will send a request to Marathon to add this new address to your master account. Once we receive this request, we will verify the address information and add it to your account. You can check on the status of new account addresses by contacting our customer service team. Keep in mind that address verification can take up to 48 hours, so please allow for some time before following up on your request.
This action will send a request to Marathon to add this new address to your master account. Once we receive this request, we will verify the address information and add it to your account. You can check on the status of new account addresses by contacting our customer service team. Keep in mind that address verification can take up to 48 hours, so please allow for some time before following up on your request.
To change your default Account Address, navigate to your address book and click on the “Make Default” (1) button next to the address.
Once you have pressed the “Make Default” button, you will see a check mark next to the active default address. Unless you choose a different Account Address checkout, all orders will be shipped to this default address.
Once you have pressed the “Make Default” button, you will see a check mark next to the active default address. Unless you choose a different Account Address checkout, all orders will be shipped to this default address.
Alternate/Drop ship Addresses:
To add an Alternate/Drop ship Address, you can either add it via your address book or during the checkout process.
Add via Address Book:
Add a new Alternate/Drop ship Address via your address book by first clicking on the “Address Book” (1) link from the left menu.
To add a new drop ship address, click the “Add New Address” button (1) and complete the form.
After clicking “Request registration, the new address will be saved and displayed in the Drop Ship Address section of your address book.
Edit Existing Alternate/Drop ship Address:
To edit an existing Alternate/Drop ship Address, first navigate to your Address Book (via the left menu) . Locate the address to change and click the “Edit Button” (2).
Clicking this button will open a screen where you can edit the necessary information.
**NOTE**, editing an address will not update any pending or in-transit orders and will only be used on new orders.
Delete Existing Alternate/Drop ship Address:
To edit an existing Alternate/Drop ship Address, first navigate to your Address Book (via the left menu). Locate the address to change and click the “Delete” icon (1). This will then delete this address from your available list.
Add Alternate/Drop ship Address During an Order:
During checkout, you can easily add a new drop ship address. To begin, click on the Shopping Cart icon , then select the Checkout button to proceed with your order.
Upon clicking Checkout, you will then be shown the one-page checkout page. To choose an existing or add a new Alternate/Drop ship address, click on “Change shipping Address” link (1).
A new screen will open . You can then select an existing address or click the "Add Dropshipping Address button to create a new address.
Fill out all of the applicable fields to create your address. Required fields are notated by a *. When complete, click Save.